About

FAQ

• Where is the store based?

  Altona North, Australia

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 8 to 15 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 8 and 15 days.

• To which countries do you ship?

  Here is the list of countries we currently ship to:

  Austria Latvia
  Australia Lithuania
  Belgium Luxembourg
  Brazil Malta
  Bulgaria Mexico
  Canada Netherlands
  Czech Republic New Zealand
  Croatia Norway
  Chile Poland
  Colombia Romania
  Denmark Singapore
  Estonia Slovakia
  Finland Slovenia
  France South Africa
  Germany South Korea
  Greece Switzerland
  Hungary Spain
  Ireland Sweden
  Israel United States of America
  Italy United Kingdom
  Japan

• What is the warranty policy for your store?

  12 Month Warranty Terms and Conditions

  Anyco offers a 12-month warranty for goods that are specifically mentioned in the product listing on this website as having a 12-month warranty.
  Our goods come with guarantees that cannot be excluded under the International Consumer Law. A significant failure entitles you to a replacement or refund. You have the option of having the products fixed (for minor defects) or replaced if they are of poor quality.
  If the products have a minor fault, we can offer a partial refund if you decided to retain them; however, if the failure of the goods is serious and cannot be remedied, we will replace them or issue a refund for the whole purchase price, according to the terms and circumstances of this guarantee (in the event that it is not possible to repair the goods or a replacement is unavailable).
  If goods are damaged or defective upon delivery, you must provide photos for verification.
  Before returning the equipment to us for replacement, or refund, we demand that your report be authenticated by one of our personnel by sending photographic evidence such a photo of the product and its packaging box.

  Contact [email protected] for warranty claims support.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.